• 0

    Privacy Policy

    This Privacy Policy has been prepared to explain the principles regarding the collection, processing, protection and use of personal data of users and visitors who access and use Kasso.store (“Website”), operated by Kasso Mühendislik San. ve TİC. A.Ş. (“Company”).

    1. Data Controller

    Personal data is processed by the data controller:

    • Company Name: Kasso Mühendislik San. ve TİC. A.Ş.

    • Address: Istanbul Anatolian Side OSB, 2nd Street No:5, 34953 Tuzla / Istanbul / TR

    • E-mail: info@kasso.com.tr

    2. Personal Data Collected

    The following personal data may be collected through the Website:

    a) Identity and Contact Data

    • Name, surname

    • Phone number

    • E-mail address

    • Billing and delivery address

    b) Transaction and Order Data

    • Order details and order history

    • Product, quantity and pricing information

    • Invoice and shipping records

    c) Payment Data

    • Payment method information

    • EFT/Bank transfer transaction records

    Credit/debit card information is not stored by the Company and is processed securely through PayTR.

    d) Customer Support Data

    • Communications via e-mail, phone and WhatsApp support line (+90 534 590 97 30)

    • Requests, complaints and feedback records

    e) Technical and Security Data

    • IP address

    • Log records

    • Device, browser and access information

    f) Cookie and Marketing Data

    • Cookie preferences

    • Website usage data

    • Marketing and campaign interaction records (subject to consent)

    3. Purposes of Processing Personal Data

    Personal data may be processed for the following purposes:

    • Conducting sales, order, payment and delivery processes

    • Managing shipment operations via Yurtiçi Kargo

    • Providing customer support services

    • Managing user accounts and memberships

    • Ensuring website and transaction security

    • Preventing fraud and misuse

    • Fulfilling legal and regulatory obligations

    • Managing accounting and invoicing processes

    • Sending promotional and marketing communications via SMS and e-mail (with explicit consent)

    • Improving website performance and user experience through analytics and cookies

    4. Legal Grounds for Processing

    Personal data is processed in accordance with applicable legislation based on:

    • Necessity for the performance of a contract

    • Compliance with legal obligations

    • Legitimate interests of the Company

    • Explicit consent of the data subject (where required)

    5. Transfer of Personal Data to Third Parties

    Personal data may be transferred, limited to the purposes stated above, to:

    • Yurtiçi Kargo (delivery services)

    • PayTR and relevant banks (payment services)

    • Banks for EFT/transfer transactions

    • Accounting, financial and e-invoicing service providers

    • IT infrastructure, hosting and software service providers

    • Legal, audit and consultancy service providers

    • Authorized public institutions and regulatory authorities

    6. Cookies

    The Website uses cookies to ensure proper functionality, improve user experience and perform analytics and marketing activities.

    Cookie types include:

    • Strictly necessary cookies

    • Functional cookies

    • Analytics cookies (subject to consent)

    • Marketing cookies (subject to consent)

    Users may manage their cookie preferences via the cookie banner or browser settings. Detailed information is available in the Cookie Policy.

    7. Data Security

    The Company implements reasonable administrative and technical measures to protect personal data against unauthorized access, loss, misuse or alteration. However, absolute security of data transmitted over the internet cannot be guaranteed.

    8. Retention Period

    Personal data is retained for the period required by applicable legislation or for as long as necessary for the purposes of processing. Upon expiration of such periods, data is deleted, destroyed or anonymized.

    9. Rights of Data Subjects

    Data subjects have the right to:

    • Learn whether their personal data is processed

    • Request information regarding processed data

    • Learn the purpose of processing and whether it is used accordingly

    • Request correction of incomplete or inaccurate data

    • Request deletion or destruction of personal data

    • Object to results obtained through automated processing

    • Claim compensation for damages arising from unlawful processing

    Requests may be submitted to info@kasso.com.tr.

    10. Changes to This Policy

    The Company reserves the right to update this Privacy Policy. The updated version becomes effective upon publication on the Website.